Privacy Policy

Last Updated: 03/2025

At Bazing.co.uk, we are committed to protecting your privacy and handling your personal data
responsibly. This policy explains how we collect, use, and safeguard your information when you use our
services.

1. Information We Collect

We may collect and process:

• Personal Data: Name, email, phone number, address, payment details (if applicable).
• Technical Data: IP address, browser type, device information, cookies (see Section 5).
• Communication Data: Emails, calls, or messages when you contact us.

2. How We Use Your Data

We use your information to:

1. Provide and manage our services.
2. Process transactions (if applicable).
3. Respond to inquiries or complaints.
4. Improve our website and services.
5. Comply with legal obligations.

3. Legal Basis for Processing

We process your data based on:

1. Contractual necessity (to deliver services you requested).
2. Legitimate interests (e.g., fraud prevention, website analytics).
3. Legal compliance (e.g., tax or regulatory requirements).
4. Consent (where required, e.g., marketing emails).

4. Data Sharing & Third Parties

We do not sell your data. We may share it with:

• Service Providers: Payment processors, IT support, or delivery partners.
• Regulators/Law Enforcement: If required by law (e.g., fraud investigation).
• Energy Ombudsman: If a complaint is escalated (see Complaint Resolution Page).

5. Cookies & Tracking

We use cookies to:

• Enhance website functionality.
• Analyze traffic (e.g., Google Analytics).
• You can disable cookies via browser settings, but some features may not work.

6. Data Security

We implement technical and organizational measures (encryption, access controls) to protect your
data.

7. Data Retention

We retain your data only as long as necessary for:

• The purposes outlined in this policy.
• Legal/accounting requirements (typically 6–7 years for financial records).

8. Your Rights

Under UK GDPR, you have the right to:

• Access, correct, or delete your data.
• Restrict or object to processing.
• Withdraw consent (if applicable).
• Lodge a complaint with the ICO.

To exercise these rights, contact us at:

• Email: privacy@bazing.co.uk
• Post: 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ

9. Changes to This Policy

We may update this policy periodically. The latest version will always be on our website.

10. Contact Us

For questions about this policy or your data:

• Email: privacy@bazing.co.uk
• Phone: 0740 1409 467